Welcome to Elizabeth Wende Breast Care, where every team member is crucial in providing compassionate care and cutting-edge services to our patients. From the moment you call our office or walk through our doors to the completion of your visit, our dedicated staff works tirelessly to ensure your experience is comfortable, efficient, and effective.
Our dedicated professionals are committed to excellence in everything they do. We are proud to have such a talented and compassionate team driving our mission to improve breast health and save lives. Every team member plays a crucial role in providing exceptional care and support to our patients. Together, we are committed to excellence in breast imaging and dedicated to improving the health and well-being of our community.
Here is a closer look at the diverse roles that make up our exceptional team:Ā
Call Center
The friendly voices you hear when you call to schedule appointments or inquire about our services belong to our knowledgeable call center staff. They are adept at coordinating appointments, answering questions, and supporting patients over the phone.
Greeter & Front Desk
A warm smile and a friendly greeting can go a long way in making patients feel welcome and at ease. Our dedicated greeter ensures that everyone entering our center feels valued and respected. Our front desk staff excels at verifying information and ensuring a smooth check-in process for everyone who walks through our doors.
Patient Advocates
Give guidance and assistance to patients throughout their journey at our office. Patient advocates are dedicated to advocating for our patients’ best interests and ensuring they receive compassionate, patient-centered care at every step.
Community & Physician Liaison/Marketing
Focused on outreach and education, our liaison connects our center with the community and referring physicians, ensuring seamless coordination of care and promoting awareness of our services. The team elevates our center’s visibility, amplifies our message of breast health, and works on marketing campaigns and content to effectively engage and promote the importance of early detection and care.
IT (Information Technology)
Behind the scenes, our IT professionals work tirelessly to maintain our technological infrastructure, ensuring our systems run smoothly and securely. They are critical in keeping our digital operations up and running seamlessly.
PACS Administrator
Picture Archiving and Communication System (PACS) administrators manage our digital imaging and storage systems. They ensure that images are accessible to our radiologists and other healthcare professionals when needed, facilitating timely diagnoses and treatment.
RIS/EHR Manager
In charge of our electronic health record (EHR) designed specifically for use in radiology.
Facilities
Keeping our facility clean, safe, and welcoming is the responsibility of our dedicated facilities team. They work diligently behind the scenes to maintain a comfortable environment for patients and staff.
Research
Our research team is committed to advancing the field of breast imaging through innovative research initiatives. They contribute to developing new technologies and techniques to improve patient outcomes and experiences.
Human Resources & Training
Manages everything from recruitment and training to employee relations, ensuring that our staff are supported and empowered to deliver the highest quality of care.
Medical Records
Our medical records staff are experts at maintaining detailed and organized records, ensuring that patient information is secure and accessible when needed.
Transcription
Our transcription team makes sure that dictated reports are transcribed accurately and promptly.
Billing
Ensures that the financial aspects of patient care are handled accurately and efficiently. They work with insurance providers and patients to process payments and resolve billing-related inquiries.
Bookkeeper
Behind the scenes, our bookkeeper manages the financial aspects of our center with precision and accuracy. Handling invoicing and financial reporting and ensuring that our finances are well-managed and transparent is part of the job.Ā
Medical Assistants
Working closely with our radiologists and technologists, medical assistants provide invaluable support during imaging procedures.
Sonographers
Using specialized ultrasound technology, our sonographers play a crucial role in diagnosing breast conditions and guiding treatment decisions.
Mammography Technologists
Mammography technologists specialize in performing mammograms, an essential screening tool for detecting breast cancer. They ensure mammography exams are conducted safely and efficiently, focusing on patient comfort and care.
MRI Technologists
Magnetic Resonance Imaging (MRI) technologists operate advanced imaging equipment to produce detailed images of breast tissue, which enables our radiologists to detect and diagnose breast conditions with exceptional accuracy.
Certified Genetic Counselor
Our certified genetic counselor specializes in assessing and counseling patients at risk for hereditary breast cancer and other genetic conditions. She provides comprehensive genetic risk assessments, discusses testing options, and offers support and guidance to individuals and families facing complex genetic decisions. The expertise of our genetic counselor helps patients understand their risk factors, navigate genetic testing, and make informed decisions about their health and future care.
Practice Administrator
Oversees the day-to-day management of our center. Responsibilities include coordinating the efforts of various departments, managing budgets, and ensuring compliance with regulatory requirements. Their strategic leadership helps to keep our center running smoothly and efficiently.
Breast Imaging Radiologists
Last but certainly not least, our seven board-certified breast imaging radiologists are experts in interpreting breast imaging studies, including mammograms, ultrasounds, and MRIs. Their role is critical in the detection and diagnosis of breast diseases, particularly breast cancer.
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