Join Our Team
Since 1975, Elizabeth Wende Breast Center has been serving the greater Rochester, NY area with superior breast imaging technology and patient care. As the first dedicated breast clinic in the United States, EWBC is a committed leader in the field of breast imaging and breast cancer diagnosis.
Benefits:
- Generous PTO
- Medical/Dental/Vision
- Competitive 401K plan
Apply by mailing or emailing a cover letter and resume to:
Kim Scott, Human Resource Manager
Elizabeth Wende Breast Care
170 Sawgrass Drive, Rochester, NY 14620
kscott@ewbc.com
Fax: 585-442-1837
Employment application
Open Positions:
Elizabeth Wende Breast Care is seeking a full time Front Desk Manager. This position is responsible for managing the front desk areas of all EWBC locations, coordinating all functions of the check in and check out procedures, and supervising the staff to ensure optimal patient care and workflow efficiency.
General Responsibilities and Duties:
Managerial
- Supervise, guide, motivate and evaluate employees
- Hire and train new employees
- Create and manage department schedule, PTO and time off requests
- Communicate & implement workflow and billing changes
- Manage PCI compliance of credit card machines in the Front Desk areas
- Review, manage and implement Emergency Management Plan for Front Desk Department
Front Desk
- Check in patients
- Verify and update patient information in the EHR system
- Collect co-pays and deductibles from patients at time of appointment
- Understand Insurance Eligibility, fee schedules, and ledgers
Qualifications:
- Associates degree or higher preferred
- 2+ years’ experience in an administrative role at healthcare practice
- Excellent customer service skills
- Ability to handle sensitive patient information with confidentiality
- Professional and courteous
- Strong organizational and leadership skills
- Skill in using healthcare software and computer skills
- Problem solving skills
- Ability to communicate professionally with physicians, administration, staff and patients