If your healthcare organization currently uses Rochester RHIO, it may begin using HealtheConnections for secure health information exchange beginning in December 2026. Many healthcare organizations are expected to make this transition. Both Rochester RHIO and HealtheConnections participate in New York State’s Statewide Health Information Network for New York.
What Does This Mean For You?
If you previously signed a Rochester RHIO consent form allowing an organization to access your health information, you do not need to sign a new consent form for that organization solely because of this transition.
If an organization you previously authorized begins using HealtheConnections, it can continue to rely on your existing Rochester RHIO consent unless you tell them otherwise.
Only organizations you previously authorized through Rochester RHIO will be able to access your health information through HealtheConnections. Other organizations cannot access your information unless you authorize them.
Do I Need to do Anything?
If you would like your existing consent to remain in effect, no action is required.
If you do not want your healthcare providers to use HealtheConnections to access your information, you may opt out. To opt out, complete the HealtheConnections Community-Wide Deny Form. Opting out will not affect your ability to receive healthcare or health insurance benefits.
Have Questions?
For questions about the transition, your consent, or how your health information is shared, contact HealtheConnections Support:
Email: support@healtheconnections.org
Phone: 315-671-2241, extension 5
